27777 Privacy Policy — Our Commitment to Protecting Your Information
27777 places the highest priority on protecting the personal data of its platform users. This policy details what information we collect, how we use it, and what rights you have.
What Information We Collect
To register and provide services on 27777, we collect the following types of information. Each piece of data is collected for a specific purpose, and nothing beyond what is necessary is retained.
Account Information
- Full name, date of birth, and national ID number
- Mobile number and email address
- Division & District Addresses in Bangladesh
Payment & Transaction Information
- BKash, Nagad, or bank account details (only the information required for verification)
- BDT deposit and withdrawal history
- Transaction time, amount, and method
Device and browser information
- IP address, browser type, and operating system
- Time spent on the platform and pages visited
- Mobile device model and app version
How We Use Your Information
Collected data is used only for specific, legitimate purposes. 27777 never uses personal information for unrelated commercial activities.
- Account Management: For registration verification, login security, and identity confirmation.
- Payment Processing: To process BDT deposits and withdrawals and to prevent fraud.
- Service Improvement: To review platform performance and improve the user experience.
- Customer Support: To resolve issues and accurately respond to user inquiries.
- Security Assurance: To detect and prevent unauthorized access or suspicious activity.
- Legal Obligation: To report to regulatory authorities in compliance with applicable laws of Bangladesh.
Cookies & Tracking Technologies
The 27777 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the site.
Types of cookies we use:
- Essential Cookies: Essential for keeping your login session active and maintaining security.
- Functional Cookies: Used to remember your language preferences and settings.
- Analytics Cookies: To generate site usage statistics — without identifying any individual user.
You can disable cookies through your browser settings, though doing so may limit certain features of the site.
Data Retention, Security & Third Parties
Storage & Security
27777 stores collected data on secure servers with strict access controls in place. All data transfers are carried out via encrypted protocols, keeping your information invisible to third parties. Data from active accounts may be retained for a defined period after account closure, in accordance with regulatory obligations.
Sharing Information with Third Parties
27777 does not sell or rent users' personal information. However, data may be shared in the following limited circumstances:
- Payment Processor: Only the information necessary to process bKash, Nagad, or bank transactions.
- Legal Obligation: In compliance with legal orders from Bangladeshi courts or regulatory authorities.
- Fraud Prevention: To assist relevant authorities in cybercrime investigations.
Your Rights & Policy Updates
User Rights
Every user of 27777 holds the following rights regarding their personal information:
- Right to Access: You may request to view or obtain a copy of the information stored in your account.
- Right to Rectification: To update incorrect or outdated information, please contact our support team.
- Right to Erasure: If you close your account, your personal data will be deleted upon request, except for information we are legally required to retain.
- Right to Restrict Processing: You may request that the use of your data be restricted in certain cases.
Policy Updates & Contact
27777 may update this Privacy Policy as needed. Any changes will be reflected by updating the date on this page. For significant changes, a notification may be sent to your registered mobile number. We recommend checking this page regularly.
For any privacy-related questions or concerns, please get in touch with us: [email protected]